The 3 Levels of Corrective Action Plans (CAP)
How to drive improvements in your company, and in your suppliers’ factories? A very common approach is to request a CAP (Corrective Action Plan) when a problem comes up.
However, issuing a one-size-fits-all CAP for each issue makes little sense. There are actually 3 complexities of problems. Let’s explore each and a relevant plan of action here…
4 Fundamental Quality Improvement Tools
Over the years, we have tried many approaches to improve quality in Chinese factories and we’ve found that we are starting using the same quality improvement tools over and over with good success. What are the tools we’re using repeatedly to improve quality? Last week, again, a buyer of electronics confirmed they have also been […]